EN-33MAINTENANCETROUBLE SHOOTINGCheck your problem by using the chart below and try the solutions for each problem. If themicrowave oven still does not work properly, contact the nearest authorized service center.TROUBLE POSSIBLE CAUSE POSSIBLE REMEDYOven will not starta. Electrical cord for oven is notplugged in.b. Door is open.c. Wrong operation is set.a. Plug into the outlet.b. Close the door and try again.c. Check instructionsArcing or sparkinga. Materials to be avoided inmicrowave oven were used.b. The oven is operated whenempty.c. Spilled food remains in thecavity.a. Use microwave-safe cookwareonly.b. Do not operate with ovenempty.c. Clean cavity with wet towel.Unevenly cooked foodsa. Materials to be avoided inmicrowave oven were used.b. Food is not defrostedcompletely.c. Cooking time, power level isnot suitable.d. Food is not turned or stirred.a. Use microwave-safe cookwareonly.b. Completely defrost food.c. Use correct cooking time,power level.d. Turn or stir food.Overcooked foods Cooking time, power level is notsuitable.Use correct cooking time, powerlevel.Undercooked foodsa. Materials to be avoided inmicrowave oven were used.b. Food is not defrostedcompletely.c. Oven ventilation ports arerestricted.d. Cooking time, power level isnot suitable.a. Use microwave-safe cookwareonly.b. Completely defrost food.c. Check to see that oven venti-lation ports are not restricted.d. Use correct cooking time,power levelImproper defrostinga. Materials to be avoided inmicrowave oven were used.b. Cooking time, power level isnot suitable.c. Food is not turned or stirred.a. Use microwave-safe cookwareonly.b. Use correct cooking time,power level.c. Turn or stir food.