Toshiba DKT User Manual

Also see for Strata CTX DKT2001: User guide User guide User guide User guide User guide

Contents

Advanced OperationCall Recording62 Strata CTX DKT/IPT Telephone 10/03NotesThe following notes apply to telephone systems that are networked. For instance, ifyour company is so large that some departments are connected to one system (node)and others are on another (either in the same building or in another city), thetelephones on the other node are considered “remote” stations.• When a station that started voice recording puts a line on hold (consultation-holdor line-hold), voice recording stops and cannot be resumed.• When a remote station (on another node in the telephone system) starts voicerecording, then puts the call on hold, if that call is picked up by another station,voice recording continues.• When a local Attendant “splits” two callers that were conferenced, voice recordingstops. When a remote Attendant “splits” two callers, voice recording is unaffected.• If a recorded call is put on Line hold, voice recording stops when that held call ispicked up by another station. When the held call is in a different node, voicerecording is unaffected when the held call is picked up.• ACD or Attendant call monitoring cannot be used if voice recording is takingplace. Conversely, if ACD or Attendant call monitoring is taking place, you cannotuse voice recording.Pause/Resume RecordingYou can pause the recording while continuing the conversation by pressing QTS@T.The PS/RES LED flashes red. Your conversation is no longer being recorded.To resume recording as part of the same message, press the QTS@T button again.You can pause and resume indefinitely throughout the conversation. The only limitmay be a message length imposed by the voice mail system.Other Voice Mail FeaturesAnother voice mail feature lets you to include a voice mailbox in a conference call.See “Adding Voice Mail to a Conference” on page 15. For instructions on the StratagyVoice Mail features, refer to the Stratagy Voice Processing User Guide.