TSMARTLIFE APP TROUBLESHOOTINGbarriers can reduce the signal level too much. Reorienting the router may improve the situation slightly. A bettersolution would be a repeater or a higher quality router. Recognize that all routers transmit power islimited by federal regulations, but a higher quality router can do a better job of transmitting the signal equally in alldirections, have more sensitive receivers to better handle weak signals, and have higher quality software tominimize the dropping of connections.• SSID network seen but cannot join:o Networks requiring authentication …often used with public networks at restaurants or hotels. Products cannotaccept the legal agreement required to join the network. Please switch to a network that does not requireauthentication.o Insufficient encryption … for cybersecurity reasons Toshiba does not recommend products to join non-encrypted orinsufficiently encrypted networks (e.g. WEP encryption).o Password length … for cybersecurity reasons Toshiba recommends networks to have strong passwords, but themaximum password length supported is 32 characterso Incorrect password … If trying to join a different network than the one the phone is currently using, then it is alwayspossible that the network password in the phone is no longer correct. In this case, new credentials will need to beprovided.o Illegal SSID name … TSmartLife App accepts any SSID name, but the App may issue warning when attempting tojoin network with certain non-alphanumeric or foreign language characters.• WLAN+ (Android) or WLAN Assistant (iOS) functions are turned on, please turn off and reconnect to the Internet.If can join network but the connection is unstableFor configuration modes A, B and C, follow the instructions provided by your router manufacturer to make the20