204Chapter6 Additional informationUnder Windows 98/98SE/Me1 Right-click the My Computer icon and then click Properties fromthe shortcut menu.The System Properties window is displayed.2 Click the Device Manager tab.3 Press the HotSync button on the cradle.4 If nothing happens in the Device Manager window, clickRefresh.5 Click the of Port (COM & LPT) and Universal serial buscontroller.The changes to .When the device driver functions properly, SonyPEG Virtual Port(COM*) and Sony PEG appear.• If a “!” or an “X” mark is displayed, go to step 6 to remove the driverand then reinstall it.• If SonyPEG Virtual Port is displayed properly, follow the proceduresin “Checking for an unnecessary device driver in the DeviceManager tab” later in this section.6 Click USB Switcher in the Windows task tray and then select Exitfrom the shortcut menu.7 Right-click SonyPEG Virtual Port (COM*) and then selectRemove while it is displayed.The SonyPEG Virtual Port is displayed only for less than a minute afteryou press the HotSync button.8 Right-click SonyPEG and then select Remove while it isdisplayed.The Sony PEG is also displayed only for less than a minute after youpress the HotSync button.TipWhen you start Windows in Safe mode, you can remove SonyPEG Virtual Portand SonyPEG easily since they are displayed without pressing the HotSyncbutton. For details on Safe mode, see the Windows documentation.Troubleshooting – Frequently Asked QuestionsContinued on next page