123Other InfoOther InfoAudioChannelsProblem Possible RemediesGood picture, no sound s Press MUTING so that Muting disappears from the screen (see page 56).s Make sure the Speaker option is set to On in the Audio menu (see page 104).s (For KDE55XBR950 and KDE61XBR950 only) Make sure the EXT SP switchat the rear of the display unit is set to OFF.Audio noise s Communication problems may occur if the infrared communication equipment(e.g., infrared cordless headphones) is used near the TV. Please use headphonesother than infrared cordless headphones. Also, if you use the infraredcommunication equipment other than infrared cordless headphones, move theinfrared transceiver away from the TV until the noise is eliminated, or move thetransmitter and receiver of the infrared communication equipment closer together.Cannot gain enough volumewhen using a cable boxs Increase the volume of the cable box using the cable box’s remote control. Thenpress FUNCTION repeatedly until the TV indicator lights up and adjust the TV’svolume.Sound seems weak orinsufficients The TV’s audio might be set to Auto SAP or Mono, when it might be better set toStereo. In the Audio menu (see page 103), set the MTS setting to Stereo. Ifalready set to Stereo, switch to Mono (which may reduce background noiseduring weak stereo broadcasts).Cannot raise the volume onexternal speakerss If the Speaker option is set to Off and the Audio Out option is set to Fixed (inorder to output the sound to your audio system) use your audio receiver to adjustthe sound (see page 104). Or, to use the remote control, set the Audio Out optionto Variable.s To turn on the TV’s speakers, set the Speaker option to On (see page 104).Problem Possible RemediesCannot receive upper channels(UHF) when using an antennas Press ANT to select the VHF/UHF input. (see page 56)s Use Auto Program in the Channel menu to add receivable channels that are notpresently in the TV’s memory (see page 107).TV is fixed to one channel s Use Auto Program in the Channel menu to add receivable channels that are notpresently in the TV’s memory (see page 107).s Check your Channel Fix settings (see page 107).Cannot receive any channelswhen using cables Use Auto Program in the Channel menu to add receivable channels that are notpresently in the TV’s memory (see page 107).s Press ANT to select the CABLE input. (see page 56).Cannot receive or selectchannelss Use Auto Program in the Channel menu to add receivable TV channels that arenot presently in TV’s memory (see page 107).Some digital cable channels arenot being displayeds Certain cable companies have limitations on the broadcast of digital cablechannels. Check with your cable company for more information.s The digital cable channel may be set to Hide in the Digital Setup menu (see page76).