Sony SDM-S51 Marketing Operating Instructions Manual

Also see for SDM-S51: Specifications Limited warranty Service manual Service manual

Contents

19GBTrouble symptoms and remediesIf a problem is caused by the connected computer or other equipment, please refer to the connected equipment’s instruction manual.Use the self-diagnosis function (page 21) if the following recommendations do not resolve the problem.Symptom Check these itemsNo pictureIf the 1 (power) indicator is not lit,or if the 1 (power) indicator will notlight up when the 1 (power) switchis pressed• Check that the power cord is properly connected.• Check that the 1 (power) switch is in the “on” position.If the 1 (power) indicator is greenor flashing orange• Use the self-diagnostics function (page 21).If CABLE DISCONNECTEDappears on the screen• Check that the video signal cable is properly connected and all plugs are firmly seated intheir sockets (page 7).• Check that the video input connector’s pins are not bent or pushed in.• A non-supplied video signal cable is connected. If you connect a non-supplied videosignal cable, CABLE DISCONNECTED may appear on the screen before entering thepower saving mode. This is not a malfunction.If NO INPUT SIGNAL appears onthe screen, or the 1 (power)indicator is either orange oralternating between green andorange• Check that the video signal cable is properly connected and all plugs are firmly seated intheir sockets (page 7).• Check that the video input connector’s pins are not bent or pushed in.xProblems caused by the connected computer or other equipment• The computer is in the power saving mode. Try pressing any key on the keyboard ormoving the mouse.• Check that your graphic board is attached to the computer properly.• Check that the computer’s power is “on.”If OUT OF SCAN RANGE appearson the screenxProblems caused by the connected computer or other equipment• Check that the video frequency range is within that specified for the monitor. If youreplaced an old monitor with this monitor, reconnect the old monitor and adjust thefrequency range to the following:Horizontal: 28 – 60 kHz (SDM-S51), 28 – 92 kHz (SDM-S71/S81)Vertical frequency: 48 – 75 Hz (SDM-S51), 48 – 85 Hz (SDM-S71/S81)If using Windows • If you replaced an old monitor with this monitor, reconnect the old monitor and do thefollowing. Select “SONY” from the “Manufactures” list and select “SDM-S51” or “SDM-S71”or “SDM-S81” from the “Models” list in the Windows device selection screen. If“SDM-S51” or “SDM-S71”or “SDM-S81” does not appear in the “Models” list, try “Plug& Play” or install the information file for this monitor using the Windows MonitorInformation Disk (page 9).If using a Macintosh system • If you use the Macintosh adapter (not supplied), check that the Macintosh adapter and thevideo signal cable are properly connected (page 7).Picture flickers, bounces,oscillates, or is scrambled • Adjust the pitch and phase (page 13).• Try plugging the monitor into a different AC outlet, preferably on a different circuit.• Change the orientation of the display.xProblems caused by the connected computer or other equipment• Check your graphics board manual for the proper monitor setting.• Confirm that the graphics mode (VESA, Macintosh 19" Color, etc.) and the frequency ofthe input signal are supported by this monitor (Appendix). Even if the frequency is withinthe proper range, some graphic boards may have a sync pulse that is too narrow for themonitor to sync correctly.• Adjust the computer’s refresh rate (vertical frequency) to obtain the best possible picture.(continued)