Change text in this variable definition to document title.118Troubleshooting the ModemMy modem does not work.❑ Check that the phone line is plugged into the line jack. See “Connecting aPhone Line” for more information.❑ Check that the phone line is working. You can check the line by plugging inan ordinary phone and listening for a dial tone.❑ Check that the phone number the program is dialing is correct.❑ Check that the software you are using is compatible with the notebook’smodem. (All preinstalled Sony programs are compatible.)❑ If you are still experiencing problems, use your supplied Driver RecoveryCD(s) to reinstall the modem drivers. See “To use the Driver RecoveryCD(s)” for more information.My modem connection is slow.Your notebook is equipped with a V.90/K56flex-compatible modem. Manyfactors may influence modem connection speed, including telephone line noiseor compatibility with telephone equipment (such as fax machines or othermodems). If you think your modem is not connecting properly to other PC-basedmodems, fax machines, or your Internet Service Provider (ISP), check thefollowing:❑ Have your phone company check that your phone line is free from any linenoise.❑ If your problem is fax-related, check that there are no problems with the faxmachine you are calling and that it is compatible with fax modems.❑ If you are having a problem connecting with your Internet Service Provider,check that the ISP is not experiencing technical problems.❑ If you have a second phone line available, try connecting the modem to thatline.
