35Additional Information, The device connected to the HDMIOUT jack does not support the audioformat of the player. Check the audiosettings (page 30).The HD Audio (Dolby Digital Plus,Dolby TrueHD, DTS-HD HighResolution Audio, and DTS-HDMaster Audio) is not output bybitstream., Set [BD Audio MIX Setting] in [AudioSettings] setup to [Off] (page 30)., Check that the connected AV amplifier(receiver) is compatible with each HDAudio format.The interactive audio is not output., Set [BD Audio MIX Setting] in [AudioSettings] setup to [On] (page 30).Message Code 3 [Audio outputstemporarily muted. Do not adjust theplayback volume. The content beingplayed is protected by Cinavia and isnot authorized for playback on thisdevice. For more information, seehttp://www.cinavia.com. MessageCode 3] appears on the screen whenplaying a disc., The audio track of the video that youare playing contains a Cinavia codeindicating that it is an unauthorizedcopy of professionally-producedcontent (page 6).The disc does not play., The disc is dirty or skewed., The disc is upside down. Insert the discwith the playback side facing down., The disc has a format that cannot beplayed back by this player (page 39)., The player cannot play a recorded discthat is not correctly finalized., The region code on the BD or DVDdoes not match the player.The player does not detect a USBdevice connected to the player., Make sure that the USB device issecurely connected to the USB jack., Check if the USB device or a cable isdamaged., Check if the USB device is on., If the USB device is connected via aUSB hub, connect the USB devicedirectly to the player.The picture/sound is poor/certainprograms display a loss of detail,especially during fast-motion or darkscenes., Picture/sound quality may beimproved by changing the connectionspeed. Recommended connectionspeed is of at least 2.5 Mbps forstandard definition video (10 Mbps forhigh definition video).DiscUSB deviceSony Entertainment Network