Sony 3-286-590-12(1) Handbook

Contents

89TroubleshootingTroubleshootingTroubleshootingIf you run into any problems using yourcamcorder, use the following table totroubleshoot the problem. If the problempersists, disconnect the power source andcontact your Sony dealer.• Overall operations/Easy Handycamoperation/Remote Commander .............89• Batteries/Power sources ........................90• Viewfinder/LCD screen ........................91• “Memory Stick PRO Duo”....................91• Recording ..............................................92• Playing back images ..........................94• Playing back images stored on a “MemoryStick PRO Duo” on other devices .........95• Editing images on your camcorder .......95• Viewing on the TV................................95• Dubbing/Connecting to otherdevices...................................................96• Functions that cannot be usedsimultaneously.......................................96Notes before sending your camcorderfor repair• Your camcorder may be required toinitialize or change the current hard diskof the camcorder, depending on theproblem. In the event of this, the datastored on the hard disk will be deleted. Besure to save the data on the internal harddisk (p. 47) onto other media (backup)before sending your camcorder for repair.We will not compensate you for any lossof hard disk data.• During repair, we may check a minimumamount of data stored on the hard disk inorder to investigate the problem.However, your Sony dealer will neithercopy nor retain your data.The power does not turn on.• Attach a charged battery pack to thecamcorder (p. 16).• The plug of the AC Adaptor has beendisconnected from the wall outlet (wallsocket). Connect it to the wall outlet (wallsocket) (p. 16).• Set the camcorder onto the HandycamStation securely (p. 16).The camcorder does not operateeven when the power is set to on.• It takes a few seconds for your camcorderto be ready to shoot after the power isturned on. This is not a malfunction.• Disconnect the AC Adaptor from the walloutlet (wall socket) or remove the batterypack, then reconnect it after about 1 minute.If the functions still do not work, press theRESET button (p. 114) using a pointedobject (If you press the RESET button, allsettings, including the clock setting, arereset).• The temperature of your camcorder isextremely high. Turn off your camcorderand leave it for a while in a cool place.• The temperature of your camcorder isextremely low. Leave your camcorder withthe power of your camcorder on. Turn offyour camcorder and take it to a warm place.Leave the camcorder there for a while, thenturn on your camcorder.Buttons do not work.• During Easy Handycam operation, thefollowing buttons/functions are notavailable.– . (back light) button (p. 33)– CAM CTRL dial (p. 34)– Playback zoom (p. 39)– To turn on and off the LCD backlight(Pressing and holding the DISP/BATTINFO button for a few seconds) (p. 21)Overall operations/EasyHandycam operation/RemoteCommander