Troubleshooting en2113.1 MalfunctionsFault Cause and troubleshootingThe appliance is notworking.The circuit breaker is faulty.▶ Check the circuit breaker in the fuse box.There has been a power cut.▶ Check whether the lighting in your kitchen or other appliances are working.The mains plug of the power cord is not plugged in.▶ Connect the appliance to the power supply.Appliance is switchedon but controls notresponding; ap-pears on the display.Childproof lock is activated.▶ Press and hold the button until goes out on the display.Cooking compart-ment not heating, dis-play showing "Demomode on".Demo mode is activated.1. Briefly disconnect the appliance from the power supply by switching off the circuitbreaker in the fuse box, waiting for approx. 10 seconds and then switching it back onagain.2. Go to the basic settings and deactivate Demo mode.→ "Basic settings", Page 15A message with "D"or "E" appears in thedisplay, e.g. D0111or E0111.Malfunction1. Switch the appliance off and on again.a If the fault was a one-off, the message disappears.2. If the message appears again, call the after-sales service. Please specify the exact errormessage when calling.Appliance will notstart.Appliance door not fully closed.▶ Close appliance door.Appliance not switched off.▶ Switch the appliance off and then on again.Appliance promptingyou to wipe downcooking compartmentand fill water tank.The power supply has been disconnected or the appliance has been switched off during thedescaling process.▶ When you switch the appliance back on, rinse it twice.After an operatingmode is switched on,a message on thedisplay indicates thatthe temperature istoo high.Appliance has not cooled down sufficiently.1. Allow the appliance to cool down.2. Select an operating mode once again.Appliance promptingyou to descale itwithout counter ap-pearing beforehand.Water hardness range too low1. Descale the appliance.2. Check and adjust the set water hardness range.Buttons are flashing. Normal occurrence caused by condensation behind the control panel.No action required.Liquid in evaporatordish completely evap-orated even thoughwater tank full.Water tank not inserted correctly.▶ Slide the water tank in until it clicks into place.Supply line to water tank blocked.1. Descale the appliance.2. Check and adjust the set water hardness range.Water tank emptyingfor no reason andevaporator dish over-flowing.Water tank not closed properly.▶ Close water tank lid and press down until it clicks into place.Tank lid seal dirty.▶ Clean the seal.Tank lid seal defective.▶ Buy a new water tank from our after-sales service.