Disposal en1311 DisposalFind out here how to dispose of old appliances cor-rectly.11.1 Disposing of old applianceValuable raw materials can be reused by recycling.▶ Dispose of the appliance in an environmentallyfriendly manner.Information about current disposal methods areavailable from your specialist dealer or local author-ity.This appliance is labelled in accord-ance with European Directive2012/19/EU concerning used elec-trical and electronic appliances(waste electrical and electronic equip-ment - WEEE).The guideline determines the frame-work for the return and recycling ofused appliances as applicablethroughout the EU.12 Customer ServiceIf you have any queries on use, are unable to rectifyfaults on the appliance yourself or if your applianceneeds to be repaired, contact Customer Service.Detailed information on the warranty period and termsof warranty in your country is available from our after-sales service, your retailer or on our website.If you contact Customer Service, you will require theproduct number (E-Nr.) and the production number(FD) of your appliance.The contact details for Customer Service can be foundin the enclosed Customer Service directory or on ourwebsite.12.1 Product number (E-Nr.) and productionnumber (FD)You can find the product number (E-Nr.) and the pro-duction number (FD) on the appliance's rating plate.You will see the rating plate with these numbers if youopen the appliance door.Make a note of your appliance's details and the Cus-tomer Service telephone number to find them againquickly.13 How it worksHere, you can find the ideal settings for various dishesas well as the best accessories and cookware. Wehave tailored these recommendations to your appli-ance.13.1 What is the best way to proceed?In this section, you will find out the best way to proceedstep-by-step in order to be able to make optimum useof the recommended settings. You will get informationon many meals, with details and tips on how to bestuse and set your appliance.WARNING ‒ Risk of burns!Heated food gives off heat. The cookware may becomehot.▶ Always use oven gloves to remove cookware or ac-cessories from the cooking compartment.Note: The times given in the tables are guidelines anddepend on the quality, temperature and consistency ofthe food.1. Before using the appliance, remove all unnecessarycookware from the cooking compartment.2. Select a type of food from the recommended set-tings.3. Add the food to a suitable tableware.→ "Microwave-safe cookware and accessories",Page 94. Always place the cookware on the turntable.5. Set the appliance according to the recommendedsettings.Time ranges are often specified in the recommen-ded settings. Set the shorter cooking time first. If ne-cessary, increase the cooking time. If two mi-crowave power settings and times are specified inthe tables, set the first microwave power setting andcooking time first and, after the signal, set thesecond.Tip: If you want to cook quantities that deviate fromthose specified in the tables, set approximately doublethe time for double the amount.13.2 Tips for defrosting and heatingFollow these tips for good results when defrosting andheating.Issue TipThe food should be de-frosted, hot or cookedonce the time haselapsed.Set a longer cookingtime. Larger quantitiesand food which is piledhigh require longer times.Once the time haselapsed, the food shouldnot be overheated at theedge and cooked in themiddle.¡ Stir the food occasion-ally.¡ Set a lower microwavepower setting and alonger cooking time.