ENSHARP Life AppAdd the SHARP Life app to your mobile device to start enjoying thebenefi ts of additional functionality. This includes: Speed monitoring on your device. Changing the speed/distance units between kilometers and miles. Setting the maximum speed. Lock the functions on your e-scooter.Click on “Add Device”, when the e-scooter is turned on and the Bluetoothicon is flashing on the display.Your device will scan automatically for your e-scooter. Make sure that theBluetooth function is enabled on the e-scooter. Allow location services ifrequested.Once the device is found, Bluetooth pairing is complete.To add your scooter to the App, use one of the methods below:1. Create groups.2. Remove device from previous account.3. When the e-scooter is powered on, press the power button 4 timesquickly.https://www.sharpconsumer.com/sharp-life-appTroubleshootingThe e-scooter does not move after start-up.Cause / ActionThe brake has not restored completely, this will interrupt the operationof the power supply. / Manually reset the brake. This can be achieved bypushing the brake lever back to its normal position.The e-scooter moves at low speed or does not move at all.Cause / ActionBattery is low. / Battery requires replacement.The motor starts and switches off again.Cause / ActionBattery is low. / Battery requires replacement.The controller is damaged. / Controller requires replacement.The Battery connection is loose. / Battery connections need to be checked.The battery cannot be charged or has charged slowly.Cause / ActionVoltage is not correct. / Battery requires replacement.The battery does not charge.The Battery life cycle has come to an end. / Battery requires replacement.The battery charger does not provide power. / Replace the battery charger.The charging lead is damaged. / Replace the battery charger.Error codesIt is possible that errors codes may be displayed. The e-scooter will stopoperating under these conditions.E0 – Communicaition errorE1 – Abnormal currentE2 – Throttle failureE3 – Brake failureE4 – MOS failure / Over current failureE5 – Hall / Motor failureE6 – Motor failureE7 – Low voltage errorShould you experience any issues which cannot be resolved, contact yourdealer or SHARP Support or advice.