Sharp AL-1045 Online Manual

Contents

INDEXCONTENTS 334If you cannot scan the image, turn off your computer. Press the power switch on the unit to turn it off, unplug the unit from the powersource, and then plug it back in. Restart your computer. Try scanning again. If scanning is still not possible, refer to the check list below.CHECK1 Is your application compliant to TWAIN?If you are using Windows 98/Me/2000 and your applicationis not TWAIN compliant, the application cannot acquireimages. Use an application that is TWAIN compliant, suchas the included Sharpdesk.CHECK2 Have you selected the scanner driver of thisunit on your application?Make sure that the "SHARP Personal MFP series" or "WIA-SHARP AL-XXXX" is selected on your application.Reference: Scanning an Image from a TWAIN-Compliant ApplicationCHECK3 Have you specified all scanning preferencesappropriately?Setting a large area with full color together with a highresolution setting, makes the data size large, resulting inextended scanning times. It is recommended to set thescanning preferences depending on the type of original tobe scanned, i.e., Text, Text/Graphics, Photograph, Color,Black & White.CHECK4 Is there enough computer memory?Your computer may not have enough available memory to holdthe document you want to scan. Lower the scan resolution.CHECK5 Has the specified period of program timeoutalready elapsed?Neither printing nor scanning jobs can be sent to the unitfrom your computer during the specified period of programtimeout after copying.To send a printing or scanning job immediately, press theclear ( ) key on the unit twice to clear all the settings forthe unit.Reference: For more detail, refer to "USERPROGRAMS" in the Operation Manual.CHECK6 Are you trying to scan multiple originals in theSPF/RSPF at once?When multiple originals are loaded in the SPF/RSPF, itdepends on your application whether only one original canbe scanned in a single operation, or whether multipleoriginals can be scanned. Check which is possible in yourapplication. (Sharpdesk allows multiple originals to bescanned in a single operation.)CHECK7 Does your computer's operating systemsupport the scanner driver?The operating systems that support the unit's scanner driverare Windows 98/Me/2000/XP.CHECK8 Are you using an appropriate interface?Only the USB interface can be used for the unit's scanningfunction. Make sure the unit is connected to your computerwith a USB cable. If the unit was connected to yourcomputer with a parallel cable when you installed theSHARP Personal MFP series software, uninstall theSHARP Personal MFP Series software. Refer to"INSTALLING THE SOFTWARE" in the Operation Manualfor the order of installation of the SHARP Personal MFPseries software and connection of the USB cable, andreinstall the SHARP Personal MFP series software.Reference: Uninstalling SHARP Personal MFP SeriesSoftwareCHECK9 Have the scanner driver and Button Managerbeen installed properly?If normal scanning still cannot be performed even afterconfirming the items on the above check list, delete SHARPPersonal MFP series software and then reinstall it.Reference: Uninstalling SHARP Personal MFP SeriesSoftwareUnable to Scan the Image

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