Samsung iDCS 500-DCS User Manual

Also see for iDCS 500: User guide User guide Administration guide User instruction General description

3. When a station user places his/her keyset in Forward All mode andhe/she does not have a FORWARD ALL key, the TRSF key will light toindicate Forward All has been set and calls to this station have beentransferred elsewhere.FORWARD BUSYTo forward calls to another station when you are on the phone:• Dial 602 plus the extension or group number.• Receive confirmation tone and hang up.NOTE: If the Hot Keypad feature has been turned off, you must first lift thehandset or press SPK before you begin dialing.FORWARD NO ANSWERTo forward calls to another station when you do not answer:• Dial 603 plus the extension or group number.• Receive confirmation tone and hang up.NOTE: If the Hot Keypad feature has been turned off, you must first lift thehandset or press SPK before you begin dialing.FORWARD BUSY/NO ANSWERIf you have both a Forward on Busy destination and a Forward No Answerdestination programmed, you may set both of these at the same time:• Dial 604.• Receive confirmation tone and hang up.NOTE: If the Hot Keypad feature has been turned off, you must first lift thehandset or press SPK or the MONITOR key if you are using a 7B phonebefore you begin dialing.FORWARD FOLLOW MEWhen you want all calls to your extension forwarded to the extension whereyou are now:• Dial 605 plus your extension number.• Receive confirmation tone and hang up.21NOTE: To leave the conference, hang up. Control is passed to the next inter-nal station. If there are no internal stations and you wish to leave outsidelines connected together in a trunk to trunk conference, press the CONF keyplus the CALL button that the call appears on or follow the instructions todrop a party and use your extension number. When they hang up, the lineswill release automatically. Press CONF to rejoin a trunk to trunk conference.CONFERENCE SPLITTINGIf you are the controlling party of a conference and your keyset has the AutoHold feature turned on (see customizing your keyset) and all of the outsidelines involved in the conference appear as buttons on your keyset, you cansplit the conference into separate calls as follows:• Press any one of the outside line buttons. That outside line will remainsteady green to indicate you are still connected to it. All other outsidelines in the conference will be placed on system hold at your keyset. Allintercom callers in the conference will be disconnected. You may nowspeak with each caller privately and transfer them as usual or restablishanother conference.FORWARDING CALLSYou may forward your calls to another station, group of stations or an exter-nal telephone number. Program a destination for the type of forwarding youwant as detailed below. If you have FWD ALL, FWD BUSY and FWD NOANSWER keys, press one to turn that forward feature on. A steady red lightreminds you what forward condition is activated.You can clear all call forward conditions set at your station by lifting the hand-set and dialing 600.FORWARD ALL CALLSTo forward all your calls under any condition to another station:• Dial 601 plus the extension or group number.• Receive confirmation tone and hang up.NOTES:1. If the Hot Keypad feature has been turned off, you must first lift the hand-set or press SPK before you begin dialing.2. The station that receives a Forwarded All call can transfer the call to theforwarded station. This is useful when you are expecting an important callbut you do not wish to be disturbed by other calls.20