Samsung T19C350EX User Manual

Also see for 3 SERIES: User manual User manual User manual Quick setup guide User manual

TroubleshootingIf the product seems to have a problem, first review this list of possible problems and solution. If none of thetroubleshooting tips apply, visit www.samsung.comIssues Solutions and ExplanationsFlickering and Dimming If your Samsung Television is flickering or dimming sporadically, you may need todisable some of its energy efficient features such as the Energy Saving feature. Followthe steps below with your remote to turn these features off or on.• Energy Saving: Menu → System → Eco Solution → Energy SavingComponent Connections /Screen ColourIf you find that the colour on your Samsung television’s screen is not correct or blackand white, first run a Self Diagnosis on the product to make sure there are no deviceissues.• Self Diagnosis: Menu → Support → Self Diagnosis → Picture TestIf the problem does not appear in the Picture test, make sure:• Your connections are all consistent. For example, if you’ve used the AV In jack onyour product, make sure you have used the AV Out jack on your video source.• You have connected to your devices to the correct jacks. For example, if you usethe Component jacks, labeled Pb, Pr, and Pg, to connect your product and videosource, make sure you have connected the blue Pb jack on the video source tothe blue Pb jack on the product, the red Pr jack on the source to the red Pr jackon the product.Screen Brightness If you find that the colours on your Samsung product are correct but just a little toodark or bright, try adjusting the following settings in the Picture option in the Mainmenu:• Backlight, Contrast, Brightness, Sharpness, Colour, Tint (G/R) and so on. Go in to“Picture” on user Menu then try adjusting options mentioned above.Unwanted Powering Off If your Samsung product appears to turn off by itself, there may be an issue with eitheryour Timer settings or your Eco friendly No Signal Power Off feature.First make sure Sleep Timer is not accidentally set. The Sleep Timer turns off theproduct automatically after a certain period of time has passed.• Sleep Timer: Menu → System → Time → Sleep TimerIf the Sleep Timer is not activated, you may have engaged the No Signal Power Off orAuto Power Off feature.• No Signal Power Off: Menu → System → Eco Solution → No Signal Power Off• Auto Power Off: Menu → System → Eco Solution → Auto Power OffEnglish - 69Other InformationOther Information