Trouble shootingNo image appears- Check if the resolution of the output device corresponds to that of the digital presenter.(For example, when the maximum resolution of a projector is SVGA and if the digitalpresenter is set to XGA, then no image appears.)- Check if the input selection of the output device is appropriate.- Check if the iris control is adequate.- Check if the VGA cable is connected to the VGA output terminal correctly.- Check if there is any problem with the fuse.- Check if the lens cap is removed.No communication between the PC and USB.- Make sure the operating system is Windows 98 or later. It doesn't work on Windows 95.- For other detailed information, please refer to the program manual supplied with the product.The image is out of focus.When you use GUI, themouse is not seen or doesnot work normally.- Check if the adaptor lens is attached properly for the purpose. (See page 21.)- Check if the distance from the object is too short.- Check the contact condition of mouseport and make sure it's mouse offered bySamsung Techwin.(It may not work if it's not mouse offered by Samsung Techwin.)No image from a slide film or a negative film.- Check if the light box is turned on.- Adjust the lens to face the film directly.- Check if the NEGA/POSI button is selected properly.remote controller is not working.- Check the battery of the remote controller.Replace it with a new one.If there are problems,please contact the storeyou purchased theproduct or our distributornearest you.