Samsung SCM Telephone Quick User Guide1 | P a g eMaking an Outside Call Lift the handset and dial [0], followed by the number. OR with the handset down dial [0], followed by the number. Replace the handset, or press the Speaker key to complete the call.Making an Internal Call Lift the handset and dial the extension number. OR with the handset down, dial the extension number. Replace the handset, or press the Speaker key to complete the call.Answering a Call Simply lift the handset. OR press the Speaker key.Hold During a call press the Hold key.The Call key will now flash green, the hold key a steady red and you will hear silence on yourhandset while the caller is on hold. Replacing the handset will result in a short reminder tone being played thru your speaker. To return to the call - when the handset was replaced, simply lift the handset. To return to the call – when the handset was not replaced> Either press the flashing green Call button.> Or press the soft key under the Resume as displayed on the screen.> Or repress the Hold key again.Transferring a Call While in conversation press the Transfer key. Dial the extension number OR press a pre-programmed extension key. Either, wait for the called party to answer and announce the call, (Supervised transfer) orsimply hangup without introducing the call. (Blind transfer) To return to the outside caller (for supervised Trsf calls only), press the soft key under Canceland then the Resume softkey.