How Does it Work?Having a Samsung Tech remotely service your TV is easy.Call the Samsung ContactCentre and ask for remotesupport.Open the menu on yourTV and go to the Supportsection.Select RemoteManagement, and thenread and agree to theservice agreements. Whenthe PIN screen appears,provide the PIN numberto the agent.The agent accesses yourTV.Finding the contact information for service(MENU/123) MENU Support Contact SamsungYou can view the address of the Samsung website, the call centre phone number, your TV's modelnumber, your TV's software version, the Smart Hub info, and other information you may need to getservice support from a Samsung call agent or the Samsung website." To view the Open Source Licence, press the button.