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Samsung ITP-5021D Quick Reference Manual
Also see for OFFICESERV ITP-5021D: Quick reference guideQuick reference guideUser guideQuick reference guideUser guide
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PLACING A CALL ON HOLDCalls can be placed on System Hold or Exclusive Hold. Calls placed onExclusive Hold can only be picked up from the extension that placed them onhold. A call placed on System Hold can be picked up from any extension.SYSTEM HOLD - To place a call on hold: Press the HOLD button. The call will flash green at your telephone. To take the caller off hold, press that button and the green flashing light willgo steady green again. Resume conversation.EXCLUSIVE HOLD - To place a call on hold at your telephone so that otherusers cannot answer it: Press the HOLD twice. The call will flash green at your telephone. To retrieve the call, press the flashing green line button or press the HOLDbutton a third time.NOTE: Internal calls are always placed on exclusive hold.TRANSFERRING CALLSYou can transfer a call by notifying the party to which the call is being trans-ferred or without notification. While on a call, press the TRANSFER button and dial an extension number.Your call is automatically put on transfer hold. Wait for the called party to answer and announce the call (optional). Replace the handset. |
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