Samsung HT-DM550 Instruction Manual

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Contents

MISCELLANENOUS44Troubleshooting43• Is the disc installed with the label side facing up?• Is the power cord plugged securely into the power outlet?• Turn off the power to the unit by pressing the Power ( ) buttonand turn it back on.• Check the region number of the DVD.• DVD discs purchased abroad may not be playable.• This player cannot play CD-ROMs, DVD-ROMs, etc.• Check the rating level of the DVD.• Check whether the disc has any scratch marks or is deformed.The disc tray does notopen.Disc does not play.Playback does not startimmediately when thePlay/Pause button is pressed.• No sound is heard during high-speed playback, slow playback,and step motion playback modes.• Are the speakers properly connected? Is the speaker Setupcorrectly customized?• Is the disc severely damaged?The disc may be dirty. Wipe off fingerprints or dirt.No sound is produced.• Was the player moved suddenly from a cold place to a warm one?When condensation forms inside the player, remove the discand let the player stand for 1 or 2 hours with the power on.(You can use the player after the condensation disappears.)Picture does not appear; soundis not produced; the disc trayopens 2-5 seconds later.• Are the speaker cables loose?• Is there any dirt or debris at the end of the speaker connector?Sound quality isirregular.• When listening to a CD or radio, sound is output to the frontspeakers only (L/R). Select the “PRO LOGIC” option by pressingthe Pro Logic button on the remote control unit to use all sixspeakers.• Check whether your DVD disc is 5.1 CH compatible.Sound can be heard onlyfrom a few speakers andnot all six.• Does the disc being played show the “Dolby Digital 5.1CH” mark ?5.1-channel sound is reproduced only if the disc is recorded with5.1 channel sound.• Is the DVD player connected to the proper speakers?Dolby Digital 5.1 ChannelSurround Sound is notbeing reproduced.Problem Check• Is the TV power turned on?• Are the video cables properly connected?• Is it the player in PAUSE mode?• Is there any dirt on the disc, or is the disc damaged?• It may not be possible to play some DVD discs due to poormanufacture.• When a dark scene changes to a bright scene during playback, thescreen may flicker vertically. Some disturbance is normal.• The disc revolves but nopicture appears.• Picture shows interferenceand quality is poor.• Is the remote control being used within the appropriate distanceand angle of operation for the unit?• Are there any obstacles between the remote control unit and theremote control sensor?• Are the batteries dead? Is it time to replace the batteries with newones?Remote control unit doesnot operate.• The audio or subtitle language features does not operate withDVDs that do not include multiple audio or subtitle languages.Audio or subtitle languagedoes not operate.• Is the remote control being used within the appropriate distanceand angle of operation for the unit?• Are the batteries dead?• Does the disc have a Menu?The Menu button ispressed but the Menuscreen does not appear.• While the player is in the stop mode, hold the Stop ( ) buttondown on the main unit for over 5 seconds."INITIAL" appears on thedisplay and all settings will return to the Factory Preset condition.The RESET function erases all settings; do not use thisfunction unless necessary.The system ismalfunctioning (thesystem does not work orno sound).• Is the antenna installed properly?• When the antenna's input signal is weak, install an external FMantenna in an area with good reception quality.The desired radio stationcannot be tuned in.Problem Check• You can play 16:9 wide DVDs in 16:9 WIDE mode, 4:3 LETTERBOX mode or 4:3 PAN-SCAN mode; but 4:3 encoded DVDs onlyshow in 4:3 ratio. Refer to the DVD disc jacket and then select theappropriate function.The screen ratio cannotbe changed.

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