Samsung GT-P5100 User Manual

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Contents

Troubleshooting138Error messages appear when opening music filesSome music files may not play on your device for a number ofreasons. If you receive error messages when opening musicfiles on your device, try the following:Free some memory by transferring files to a computer or●deleting files from your device.Ensure that the music file is not Digital Rights Management●(DRM)-protected. If the file is DRM-protected, ensure thatyou have the appropriate licence or key to play the file.Ensure that your device supports the file type.●Another Bluetooth device is not locatedEnsure that the Bluetooth feature is activated on your●device.Ensure that the Bluetooth feature is activated on the device●you wish to connect to, if necessary.Ensure that your device and the other Bluetooth device are●within the maximum Bluetooth range (10 m).If the tips above do not solve the problem, contact a SamsungService Centre.A connection is not established when you connectthe device to a computerEnsure that the USB cable you are using is compatible with●your device.Ensure that you have the proper drivers installed and●updated on your computer.If you are a Windows XP user, ensure that you have●Windows XP Service Pack 3 or higher installed on yourcomputer.Ensure that you have Samsung Kies 2.0 or Windows Media●Player 10 or higher installed on your computer.

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