27TroubleshootingPlease refer to the following if the door lock does not operate properly. If the problemcan still not be solved, contact the nearest service center.Power SourceProblem Solution RemarkThere is no power.- Check to ensure the batteries are in good condition, withthe poles (+/-) correctly placed.- Check to see if the batteries are discharged, or havebeen inserted improperly.P 9~10Password/RF CardProblem Solution RemarkThe password cannotbe changed.- This may be a case of delayed password change. Thepassword must be changed while the number pad isilluminated. Furthermore, the new password must beentered within 10 seconds of entering the previous one.- Replace the batteries if they are discharged.- Repeat the procedure again, referring to “PasswordRegistration and Change” in the user guide.P 12~13The RF card cannotbe registered.- When registering multiple cards continuously, the nextcard must be placed on the card reader within 10seconds of the previous card. P 14~15The door cannot beopened even afterentering the passwordfollowed by the [¹]button.- Check that the registered password has been correctlyentered.- If number buttons are not illuminated while the passwordis being entered, then the entry will not be accepted.Reenter the password from the beginning when thenumber pad is illuminated after touching the [NumberPad]. (The light on the number pad is automaticallyturned off if an entry is not initiated within 5 seconds.)P 17The door cannot beopened with the RFcard.- This may be a case of an unregistered card being used,or of the card not being recognized. Register the cardand try to open it again.- The card must be properly placed on the card reader.P 18