14AppendixTroubleshootingBefore contacting a Samsung Service Centre, please attempt the following solutions. Somesituations may not apply to your device.Your device does not turn onWhen the battery is completely discharged, your device will not turn on. Charge the batterycompletely before turning on the device.The battery does not charge properly (For Samsung-approvedchargers)• Ensure that the charger is connected properly.• Visit a Samsung Service Centre and have the battery replaced.Another Bluetooth device cannot locate your device• Ensure that your device is in Bluetooth pairing mode.• Ensure that your device and the other Bluetooth device are within the Bluetoothconnection range (10 m).Another Bluetooth device is not located• Ensure that the device you wish to connect with supports the Bluetooth wireless feature.• Ensure that your device and the other Bluetooth device are within the maximumBluetooth range (10 m).English(UK)12