Samsung EO-BG930 User Manual

Also see for EO-BG930: User manual Quick start guide

Contents

20AppendixTroubleshootingBefore contacting a Samsung Service Centre, please attempt the following solutions.Your headset does not turn onWhen the battery is completely discharged, your headset will not turn on. Fully charge thebattery before turning on the headset.Your headset freezesIf the headset’s audio experiences any problems, such as freezing or distorting, try to resolveit by turning off the headset and then turning it on again.If the headset is still unresponsive, end the Bluetooth connection and reconnect it. To dothis, press and hold the Multifunction/Talk button for approximately three seconds to enterBluetooth pairing mode. When the headset enters Bluetooth pairing mode, connect thedevices again, and then check the operation of the headset.If the problem is still not resolved, contact a Samsung Service Centre.The battery does not charge properly (For Samsung-approvedchargers)Ensure that the charger is connected properly.If the problem is still not resolved, contact a Samsung Service Centre.