Samsung EJ-PW700 User Manual

Also see for EJ-PW700: Quick start guide

Contents

15AppendixTroubleshootingBefore contacting a Samsung Service Center, please attempt the following solutions.Your C Pen cannot be usedWhen the battery is completely discharged, your C Pen cannot be used. Fully charge thebattery before using the C Pen.Your C Pen freezesPress and hold the Up button or the Down button for approximately three seconds to enterBluetooth pairing mode. When the C Pen enters Bluetooth pairing mode, connect the devicesagain, and then check the operation of the C Pen.If the problem is still not resolved, contact a Samsung Service Center.Another Bluetooth device cannot locate your C Pen• Ensure that your C Pen is in Bluetooth pairing mode.• Ensure that your C Pen and the other Bluetooth device are within the Bluetoothconnection range (10 m).If the problem is still not resolved, contact a Samsung Service Center.Your C Pen cannot connect to another Bluetooth device• Ensure that your C Pen and the other Bluetooth device are within the maximumBluetooth range (10 m).• On the device you want to connect with, disconnect all paired devices and try to connectagain.English (USA)13