18Cleaning and CareCAUTION!❐ Remove the mains plug of the base station from the socket before cleaning the device.❐ Allow the device to cool down before cleaning it.❐ Never immerse the kettle, the base station, mains cable or plug in water or other liquids.❐ Do not use any corrosive, abrasive or poisonous cleaning agents.• Check the mains cable for damage at regular intervals.• Wipe the outside of the kettle and the base station with a clean, damp cloth.• Keep the device ready for operation. You should regularly remove water limescale depo-sits with a descaling agent in accordance with the water quality in your area and how oftenthe device is used. Follow the instructions provided with the descaling agent to descalethe kettle.TroubleshootingIf the device should stop working properly, first check whether you are able to correct theproblem yourself. Otherwise, contact our customer service department.Do not try to repair a faulty device yourself!Problem Possible cause/solutionThe device cannot beswitched on.• Is the kettle on the base station?• Is the plug inserted in the mains socket correctly?• Is the plug socket defective? Try another plug socket.• Check the fuse of your mains connection.• Has the device overheated? Wait until the device has cooleddown, pour water in and then try again.The On/Off switchdoes not lock in place.• Is the On/Off switch blocked?• Has the device overheated? Wait until the device has cooleddown, pour water in and then try again.The device switchesoff before the waterhas boiled.• Is there not enough water in the device? Always fill the device atleast up to the MIN marking.The device does notswitch off.• Is the lid closed shut correctly?• Is the On/Off switch blocked?During use, an unple-asant smell is detec-ted.• Is the device being used for the first time? A smell often deve-lops when new devices are first used. The smell should disap-pear after you have used the device several times.• Have you just descaled the kettle? Rinse it with clear water.08218+08219_DE-GB-FR-NL_V2.indb 1808218+08219_DE-GB-FR-NL_V2.indb 18 04.02.2013 12:12:5604.02.2013 12:12:56