76will need to package it carefully and send it, transportation prepaid by a traceable, insuredmethod, to an Authorized Service Company. Package the product using adequate paddingmaterial to prevent damage in transit. Include your name, address and telephone number whereyou can be reached during business hours.On all warranty complaints and concerns, please call 1-800-421-1404.DISPUTE RESOLUTIONFollowing our response to any initial request to Customer Support, should a dispute arisebetween you and Pioneer, Pioneer makes available to you, without charge, it’s ComplaintResolution Program. You are required to use the Complaint Resolution Program before youexercise any rights under, or seek any remedies, created by Title I of the Magnuson-MossWarranty-Federal Trade Commission Improvement Act, 15 U.S.C. 2301 et seq.To use the Complaint Resolution Program call 1-800-421-1404 and explain to the customerservice representative the problem you are experiencing, steps you have taken to have theproduct repaired during the warranty period and the name of the authorized Distributor/Dealerfrom whom the Pioneer product was purchased. After the complaint has been explained to therepresentative, a resolution number will be issued. Within 40 days of receiving your complaint,Pioneer will investigate the dispute and will either: (1) respond to your complaint in writinginforming you what action Pioneer will take, and in what time period, to resolve the dispute;or (2) respond to your complaint in writing informing you why it will not take any action.For hook-up and operation of your unit or to locate an Authorized Service Company, please callor write: (warranty continues next page)Other Information