TroubleshootingIf this happens: You should:There is no power or your inno shuts Your inno battery may be low. Charge the battery by putting youroff quickly. inno in the dock station and plugging in the AC adapter.inno shuts off unexpectedly. Check whether you set the sleep timer, and set it to “Off” if desired.Check whether “Vehicle Mode/Delayed Power Off” is set, and set it to“Off” if desired. inno remembers the “Vehicle Mode” setting evenwhen you turn the device off.You do not receive all the XM channels you Check that you have not skipped any channels (page 74). If you still dohave subscribed to. not receive all channels, your inno may not be activated. Contact XMSatellite Radio.No audio. Check all connections between your inno and your stereo system.No song title or artist name is displayed. Nothing is wrong with your inno. That information may be in theprocess of being updated. Some channels, such as news and sports,may not have such information.No audio when listening to inno through Check that your inno and your radio are tuned to the same FMan FM radio. frequency.Audio fades or has static when listening You might be hearing interference from another FM station. Set yourthrough an FM radio. inno and your radio to a different FM frequency.Audio sounds too soft or is distorted when Raise or lower the FM audio level until the sound quality improves.listening to an FM radio.XM Instant Traffic and Weather channels Nothing is wrong with your inno. These channels use a differentsound different from other channels. audio technology than the other XM channels.Controls do not respond. Check whether the power switch is in the "hold" position.If so, slide it to the center position to unlock the controls.The controls still refuse to respond, the display Reset your inno by removing and re-inserting the battery.does not change, or the backlight does notturn on or off.Battery level meter does not match the Fully charge the battery, then use your inno until the battery isexpected charge or playback time. exhausted. This calibrates the battery level meter.Customer SupportCustomer Support 81Customer Support80Customer SupportTroubleshootingIf your inno does not work the way you expect, first consult this troubleshooting guide. Toreset your inno, remove the battery then re-insert it.If you see this on the display: You should:No Signal Something is blocking the XM signal. Move your inno awayfrom the obstructed area (e.g., an underground garage).Antenna Plug the antenna into the home or car dock.Make sure the antenna wire is not bent or broken.Off Air The channel you’ve selected is not currently broadcasting.Tune to another channel.Loading Your inno is acquiring audio or program information from the XMsignal. This message should disappear in a few seconds in good signalconditions.Updating XM is updating your inno with the latest encryption code. Simply waita few seconds until the update is done. – OR – You may be attemptingto tune to a channel that is blocked or that you cannot receive withyour subscription package. To receive that channel, contact XM SatelliteRadio at 1-800-967-2346.--- (no artist or title) No program information, such as artist name or song title, exists.Channel You are attempting to tune to a channel that is not available.All Recording Features Not Available Activate your XM subscription to enable you to store XMprogramming on your inno.This Channel Not Available for Recording Some programming cannot be recorded due to restrictions placed bythe content owners.This Program Not Available for Recording Some programming cannot be recorded due to restrictions placed bythe content owners.Connect to XM Antenna Within 30 Days You must receive a live XM signal for at least 8 hours a m o n t h . Thisto Avoid Interruption in Listening to authenticates your XM subscription and ensures that you canXM Recordings continue to enjoy your recorded XM content and live XM programming.Please Connect to XM Antenna to Select “Live XM” and make sure you get a strong signal.Confirm Valid SubscriptionActivation Required for Playback Activate your XM subscription.enginno_usergd.r2a.qxd 5/17/06 6:32 PM Page 80