En 37Additional informationAdditional informationTroubleshooting! Incorrect operation is often mistaken for trouble or malfunction. If you think that there is something wrong with this component, check the pointsbelow. Sometimes the trouble may lie in another component. Inspect the other components and electrical appliances being used. If the troublecannot be rectified after checking the items below, ask your nearest Pioneer authorized service center or your dealer to carry out repair work.! This unit may not operate properly due to such external causes as static electricity. If this happens, normal operation can sometimes be restored byturning the power off, waiting for the disc to stop completely, then turning the power back on.Problem Check RemedyDisc cannot be ejected. Is [EJECT/LOAD LOCK] set to [LOCK]? Press the [PLAY/PAUSEf] button to set the pause mode, then press the[DISC EJECTh] button.Set [EJECT/LOAD LOCK] at [UTILITY] to [UNLOCK], then press the[DISC EJECTh] button.— If the [DISC EJECTh] button does not work, insert the pin into the disc forceeject hole to eject the disc.Playback does not start when discis loaded.Is the disc or file playable? See Usable media on page 5.Is the auto cue function activated? Press [AUTO CUE] for at least 1 second to turn cancel the auto cue function.File cannot be played. Is the file copyright-protected (by DRM)? Copyright-protected files cannot be played.No sound is produced, or sound isdistorted or noisy.Are you operating the connected DJ mixerproperly?Check the operation of the DJ mixer.Is this unit placed near a TV? Turn the TV’s power off or install this unit and TV away from each other.Loud noise is produced or playbackstops when a certain disc is played.Is the disc scratched? Scratched discs may not play.Is the disc dirty? Wipe the dirt off the disc. (page 39)File information is not properlydisplayed.Is [LANGUAGE] properly set? Set [LANGUAGE] to the proper language.Is the information recorded in a language not sup-ported by this unit?When creating files using DJ software, etc., record the information in a languagesupported by this unit.Track search operation takes too long. Is the auto cue function activated? Track searching may take some time when there are long silent sectionsbetween tracks.— If track searching is not possible within 10 seconds, a cue point is set at thebeginning of the track.Back cue function does not work. Is a cue point set? Set the cue point (page 23).Loop play function does not work. Are loop points set? Set loop points (page 23).Settings are not stored in the memory. Has the power been turned off directly afterchanging the setting?After changing settings, wait at least 10 seconds before turning the power off.USB device is not recognized. Is the USB device properly connected? Connect the device securely (all the way in).Is the USB device connected via a USB hub? USB hubs cannot be used.Is the USB device supported by this unit? This player only supports USB mass storage class devices.This player supports portable flash memory and digital audio playback devices.Is the file format supported by this unit? Check the file format of the connected USB device. For the file formats sup-ported by this unit, see About USB devices on page 5.— Turn the power off then back on.Cue points or loops are not stored ona USB device.Are you trying to store more points than the limit? A maximum of 100 cue or loop points can be stored on USB devices per disc. Formediums other than discs, a maximum of 10 points can be stored per track.If you try to store more points than the limit, [CUE/LOOPPOINT FULL] is dis-played and the points cannot be stored. In this case, delete some points beforestoring new ones.Is the USB device write-protected? If the USB device is write-protected, [USB FULL] is displayed and the pointscannot be stored. Disable the write-protection then store the cue or loop pointsagain.Is there sufficient free space on the USB device? If there is not enough free space on the USB device, [USB FULL] is displayedand the points cannot be stored. Free up some space then store the cue or looppoints again.Cue or loop points of tracks recordedon USB devices are not displayed.Was the USB device properly stopped before itwas disconnected the last time?Points may not be displayed if the SD memory card/USB device is removedwithout performing the proper stopping procedure or if this unit’s power isturned off.Check that the USB indicator has turned completely off before disconnectingthe USB device and turning this unit’s power off.Playback does not start immediatelyafter pressing the button to reloop orplay in reverse.Is the quantize function on? When the quantize function is on, playback starts from the nearest beat positionat the time the button is pressed. If you want the operation to be performed theinstant the button is pressed, turn the quantize function off.The playing address display is notdisplayed in the remaining time mode.— When playing files recorded in VBR, it may happen that the set cannot detect thelength of the track immediately and that some time is required for the playingaddress display to appear.