50iPod cannot be operated. The iPod is frozen.— Reconnect the iPod with the USB interface cable for iPod /iPhone.— Update the iPod software version. An error has occurred.— Reconnect the iPod with the USB interface cable for iPod /iPhone.— Park your vehicle in a safe place, and turn off the engine.Turn the ignition key back to off (ACC OFF). Then restartthe engine, and turn the power to this product back on.— Update the iPod software version. Cables are not connected correctly.— Connect the cables correctly.Sound from the iPod cannot be heard. The audio output direction may switch automatically whenthe Bluetooth and USB connections are used at the sametime.— Use the iPod to change the audio output direction.Problems with the phone screenDialing is impossible because the touch panel keys fordialing are inactive. Your phone is out of range for service.— Retry after re-entering the range for service. The connection between the cellular phone and this productcannot be established now.— Perform the connection process.Problems with the Application screenA black screen is displayed. While operating an application, the application was endedon the smartphone side.— Press to display the Top menu screen. The smartphone OS may be awaiting screen operation.— Stop the vehicle in a safe place and check the screen onthe smartphone.The screen is displayed, but operation does not work at all. An error has occurred.— Park your vehicle in a safe place, and then turn off theignition switch (ACC OFF). Subsequently, turn the ignitionswitch to on (ACC ON) again.— When an Android device is connected, disconnect theBluetooth connection from this product and then recon-nect it.The smartphone was not charged. Charging stopped because the temperature of the smart-phone rose due to prolonged use of the smartphone duringcharging.— Disconnect the smartphone from the cable, and wait untilthe smartphone cools down. More battery power was consumed than was gained fromcharging.— This problem may be resolved by stopping any unneces-sary services on the smartphone.Error messagesWhen problems occur with this product, an error messageappears on the display. Refer to the table below to identify theproblem, then take the suggested corrective action. If the errorpersists, record the error message and contact your dealer oryour nearest Pioneer service center.CommonAMP Error This product fails to operate or the speaker connection isincorrect; the protective circuit is activated.— Check the speaker connection. If the message fails todisappear even after the engine is switched off/on, contactyour dealer or an authorized Pioneer Service Station forassistance.Product overheat. System will be shut down automaticallyin 1 minute. Restart the product by ACC Off/On may fix thisproblem. If this message keep showing up, it is possiblethat some problem occurred in the product. The temperature is too high for this product to operate.— Follow the instructions displayed on the screen. If thisdoes not solve the problem, contact your dealer or anauthorized Pioneer Station for assistance.DiscError-02-XX/FF-FF The disc is dirty.— Clean the disc. The disc is scratched.— Replace the disc. The disc is loaded upside down.— Check that the disc is loaded correctly. There is an electrical or mechanical error.— Press the RESET button.Different Region Disc The disc does not have the same region number as thisproduct.— Replace the DVD with one bearing the correct regionnumber.Unplayable Disc This type of disc cannot be played on this product.— Replace the disc with one that can be played on thisproduct.Unplayable File This type of file cannot be played on this product.— Select a file that can be played.Skipped The inserted disc contains DRM protected files.— The protected files are skipped.Protect All the files on the inserted disc are embedded with DRM.— Replace the disc.TEMP The temperature of this product is outside the normal operat-ing range.— Wait until this product returns to a temperature within thenormal operating limits.This DivX rental has expired. The inserted disc contains expired DivX VOD content.— Select a file that can be played.Video resolution not supported Files that cannot be played on this product are included inthe file.— Select a file that can be played.It is not possible to write it in the flash. Unable to write toflash memory. The playback history for VOD contents cannot be saved forsome reason.— Retry.— If the message appears frequently, consult your dealer.Your device is not authorized to play this DivX protectedvideo. This product’s DivX registration code has not been autho-rized by the DivX VOD contents provider.— Register this product to the DivX VOD contents provider.Video frame rate not supported DivX file’s frame rate is more than 30 fps.— Select a file that can be played.Audio Format not supported This type of file is not supported on this product.— Select a file that can be played.Appendix