FAQs | On-screen messages114Problem Causes / ActionsNetworkCannot connect to thenetwork● Check the LAN cable or wireless LAN is connected properly. (p. 84)● Check the connections and settings. (p. 84 - 88)● Check the network equipment and network environment.● The router may not be set to issue IP address automatically. If the networkadministrator prefers to allocate an IP address, set an IP address manually.(p. 86)● The router may be using MAC address filtering (security setting).Confirm the MAC Address of this TV (p. 44) and set the router to use it.● If the problem persists, consult your Internet Service Provider ortelecommunications company.Cannot select the fileduring DLNA operations● Is media server of the connected equipment prepared? (p. 82)● Check applicable data format. (p. 104, 105)● Check the settings of [Network Link Settings] (p. 85)Cannot operateVIERA Connect● Check the connections and settings. (p. 84 - 88)● The server or connected line may be busy now.OtherThe TV does not switch on● Press and hold the standby On / Off switch on the remote control for about 1second if Power LED is red.● Check the mains lead is plugged into the TV and the socket outlet.● The fuse in the mains plug may have blown. Replace it with one of an identicalrating (p. 4)The TV goes into Standbymode● Auto power standby function is activated. (p. 12)● The TV enters Standby mode about 30 minutes after analogue broadcastingends.The remote control doesnot work or is intermittent● Are the batteries installed correctly? (p. 8)● Has the TV been switched on?● The batteries may be running low. Replace them.● Point the remote control directly at the front of the TV (within about 7 m and a30 degree angle of the front of the TV).● Situate the TV away from sunshine or other sources of bright light not to shineon the TV’s remote control signal receiver.Parts of the TV becomehot● Even when the temperature of parts of the front, top and rear panels has risen,these temperature rises do not cause any problems in terms of performance orquality.Permanently lit spots onscreen● Due to production process involved in this technology this may result in somepixels which are permanently lit or unlit. This is not a malfunction.Overcurrent errormessage appears● The connected USB device might cause this error. Remove the device and turnthe TV off with Mains power On / Off switch, then turn it on again.● Check foreign objects are not inside the USB port.An error message appears● Follow the message’s instructions.● If the problem persists, contact your local Panasonic dealer or the authorisedservice centre.On-screen messagesMessage Meaning / ActionAll tuning data will be erased ● [Shipping Condition] will erase all tuning data. (p. 63)Are you sure ? ● Confirm correct operation.Are you sure you want todelete this timer ?Press OK to delete timer.Press RETURN to return.● Confirm correct operation.Bad signal● The signal is weak. Check the aerial / dish is plugged in properly. It may benecessary to have an aerial / dish installer check the signal and aerial / dishalignment.● Reset channels. (p. 52, 53)Child Lock is active!Press OK to enter PIN.● The selected channel is locked in Child Lock (p. 62). You must enter the PINnumber before the channel will be displayed.External Recording Due toStart● This message will appear 2 minutes before timer programming event forexternal recording due to start.