Frequently Asked Questions Technical Information FAQs, etc.65FAQsWhite spots or shadowimages (noise)Check the position, direction, and connection of the aerial.Neither image nor soundis producedIs the TV in AV mode? Check the correct AV input mode is selected.Check the mains lead is plugged into the socket outlet.Has the TV been turned On? Check the Picture Menu (p. 30) and volume.Check all required SCART cables and connections are firmly in place.Auto aspectAuto aspect is designed to provide you with the best ratio to fill the screen. (p. 60)Press the ASPECT button if you would like to change the aspect ratio manually(p. 17).S-Video / black and whitepictureCheck that the output of the external equipment matches the input of the TV.If the output of the external equipment isset to S-Video, the TV must also be set toS-Video (p. 24).No programmes shownon TV GuideD 1 BBC O D 7 BBC T D 14 E4 D 70 CBBCWed 24/10/200710:46TV Guide: PortraitAll Types All ServicesWed 24thReset channels (p. 34 and p. 35). Check the digital transmitter. Adjust the direction of the aerial to another transmitter installed nearby.Check the analogue broadcast. If the image quality is poor, check theaerial and consult your nearest dealer.Remains channel number, inputmode, etc. on the TV screen-I.e. EC/AV1Press the button to clear these.Press again to redisplay.Q-Link function does not workConfirm SCART cable and connection. Also set “AV1 / AV2 out” in the Setup Menu (p. 32).“VIERA Link” function doesnot work and an error messageappearsConfirm the connection. (p. 50 and p. 51) Turn the connected equipment on and then switch the TV on. (p. 53)Recording does not startimmediatelyCheck the settings of the recorder. For details, read the manual of the recorder.Timer programming might be performed.Before requesting service or assistance, please follow these simple guides to resolve the problem.If the problem still persists, please contact your local Panasonic dealer or Panasonic Customer CareCentre for assistance. For details (p. 72)