FAQs, etc.47FAQsBefore requesting service or assistance, please follow these simple guides to resolve the problem.If problem still persists, please contact your local Panasonic dealer or Panasonic Customer Care Centrefor assistance. For details (p. 52)White spots or shadowimages (noise)• Check the position, direction, andconnection of the aerial.Neither image norsound is produced• Is the TV in “AV mode”?• Is the mains lead plugged into the socketoutlet?• Is the TV turned On?• Check Picture Menu (p. 22) and volume.• Check all required SCART cables andconnections are firmly in place.Auto aspect• Auto aspect is designed to provide youwith the best aspect ratio to use to fill yourscreen. For user control please see p. 44.S-Video / black andwhite picture• Using AV button please confirm yourselection is S-Video I.e. AV2/AV2S(p. 16).No programmes shownon TV GuidePOP 100RugbyCinema infoNews1 BBC OD D D D D D D7 BBC T 14 E4 70 CBBC 105 BBCi72 Cartoo 719 BBC RProg.TypesAll TypesCategoryAll Services• Check the DVB transmitter.• Adjust the direction of the aerial to anothertransmitter installed nearby.• Check the analogue broadcast.If the image quality is poor, check theaerial and consult your nearest dealer.On Screen messages - I.e. EC/AV1• You can simply clear these by pressing the button .Press again to redisplay.Direct TV record / Q-Linkfunctions not recording• Please confirm SCART cable and connection. Alsoplease set “AV1 / AV2 out” in the Setup Menu (p. 23).There may be red spots, bluespots, green spots and blackspots on the screen• This is a characteristic of liquid crystal panels and isnot a problem. The liquid crystal panel is built with veryhigh precision technology giving you fine picture details.Occasionally, a few non-active pixels may appear on thescreen as a fixed point of red, green, blue or black.Please note this does not affect the performance of yourLCD.The LCD panel moves slightlywhen it is pushed with a fingerClattered sound might be heard• There are some looseness around the panel to preventthe damage to the panel.The panel might move slightly when it is pushed with afinger, and clattered sound might be heard. This is not amalfunction.• Frequently Asked Questions• Technical Information