FAQs, etc.TV27• Frequently Asked Questions• Technical InformationFAQsBefore requesting service or assistance, please follow these simple guides to resolve the problem.If problem still persists, please contact your local Panasonic dealer or Panasonic Customer Care Centrefor assistance.White spots orshadow images(noise)• Check the position, direction,and connection of the aerial.Direct TV record /Q-Link functions notrecording• Please confirm SCART cable andconnection. Also please set "AV1/AV2 out" in the Setup menu (p. 16).There may be redspots, blue spots,green spots andblack spots on thescreen• This is a characteristic of liquidcrystal panels and is not a problem.The liquid crystal panel is built withvery high precision technologygiving you fine picture details.Occasionally, a few non-activepixels may appear on the screenas a fixed point of red, green, blueor black.Please note this does not affect theperformance of your LCD.The LCD panelmoves slightly whenit is pushed with afi ngerClattered soundmight be heard• There are some looseness aroundthe panel to prevent the damage tothe panel.The panel might move slightlywhen it is pushed with a finger, andclattered sound might be heard.This is not a malfunction.Pictures from anequipment are unusualwhen the equipment isconnected via HDMI• Is the HDMI cable connected properly?(p. 22)• Turn Off the TV unit and equipment,then turn them On again.• Check an input signal from the equipment.(p. 20)• Use an equipment compliant withEIA/CEA-861/861B.The remote controldoes not work• Are the batteries installed correctly?(p. 6)• Has the TV unit been switched On?