51FAQs, etc.Frequently Asked QuestionsProblem ActionsScreen Sound OtherIf there is a problem with your TV, please refer to the table below to determine the symptoms, then carry out thesuggested check. If this does not solve the problem, please contact your local Panasonic dealer, quoting the modelnumber and serial number (both found on the rear of the TV).Some spots remainbright or darkThe LCD panel is made up of a few million pixels and isproduced with advanced technology through an intricateprocess. Sometimes a few pixels may be bright or dark.These pixels do not indicate a defective panel and willhave no impact on the performance of the TV.Chaotic image, noisy Check nearby electrical products.(car or motorcycle ignition systems, fluorescent lamp, etc.)No image isdisplayed on screenCheck Picture menu (p. 28)Check the cable connections.Check that the correct input has been selected.Only spots are displayedinstead of imagesCheck the channel settings. (p. 38)Check the antenna cables.Neither image norsound is producedIs the power cord plugged into the outlet?Is the TV unit turned On?Check Picture menu (p. 28) and volume.Check the AV cable connections. (p. 9-10)Check that the correct input has been selected. (p. 24)Black Box appears Change settings of Closed caption (CC). (p. 40)No sound is producedAre the speakers’ cables connected correctly? (p. 43)Is “Sound Mute” active? (p. 11)Is the volume set to the minimum?Is “TV speakers” set to “Off”? (p. 28)Change “SAP” settings. (p. 15)Check “HDMI 1 in”, “HDMI 2 in” or “HDMI 3 in” settings.(p. 28)Sound is unusualSet “SAP” setting to “Stereo” or “Mono”.Check the HDMI device connected to the unit.Set the audio setting of the HDMI device to“Linear PCM”.If digital sound connection has a problem,select analog sound connection.Unknown sound heard1- Sounds from TVcabinet2- Tick/Click sound3- Buzzing sound1- Changes in the temperature and humidity of the room may causethe TV’s cabinet to expand or contract and produce metallicsounds. This is not a sign of faulty operation or a malfunction.2- When the TV is powered on, an electrical component in theTV activates producing a tick/click sound. This is not a sign offaulty operation or a malfunction.3- Electrical circuits are active while the TV set is on.This is not a sign of faulty operation or a malfunction.The main unit is hot.The main unit radiates heat and some of the parts maybecome hot. This is not a problem for performance orquality.Set up in a location with good ventilation.Do not cover the ventilation holes of the TV with a tablecloth,etc., and do not place on top of other equipment.