36OtherQuestions AnswersSoundWhy is there no sound comingfrom the TV?Make sure the volume is up and MUTE is off.Confirm the TV speakers are set to ON by pressing MENU andselecting “Audio” --> “Advanced audio”.Check that the correct SAP (Secondary Audio Program) isselected by pressing the SAP button on the remote control.(p. 14)If the TV is connected to a Panasonic Home Theater via HDMIcable, then check VIERA Link controls. (p. 26)If the TV is connected to a Home Theater via optical cable,then: Check the connection, the audio system is on, thecorrect input is selected.Check “HDMI 1 in” or “HDMI 2 in” analog/digital audio settings.Why is the sound unusual,distorted, low volume or inanother language?Check that the correct SAP (Secondary Audio Program) isselected by pressing the SAP button on the remote control.Check that all connections of external equipment connected tothe TV are secure.When using Cable or Satellite box, check the device’s audiosettings. (Example: try changing the box’s Audio Range to‘narrow’)Why is there a clicking, ticking orbuzzing sound coming from theTV unit?When TV power is turned on or shut off, there are electricalcomponents that make a click sound. This is normal operation.Changes in the temperature and humidity of the room maycause thermal expansion and contraction that can producesounds. This is not a sign of faulty operation or a malfunction.What is the easiest and best wayto connect a High-Definition Cableor Satellite box to the TV?Use an HDMI cable. It carries both digital video and audiosignal in HD. HDMI cable is the only cable needed to connectan HD device to the TV.Why does the CC button notdisplay Closed Caption?When viewing TV via an HDMI connected device, such as aCable or Satellite box, CC must be enabled at the device.Closed Caption is available only at supported TVprogramming.Why does the screen and backcover of the TV get warm?The main unit radiates heat and some of the parts maybecome hot. This is normal operation and does not affect theperformance of the set.Ensure good ventilation.Do not block the ventilation holes of the TV and do not placethe TV on top of other equipment.Why doesn’t the Remote Controlwork?Check that the batteries are fresh, are of the same type andare installed with the correct polarity (+ & -).To operate other devices, such as changing channels whenusing Cable, or Satellite boxes, or operating non-PanasonicBlu-ray players, use the remote supplied with the device.Why is the “ANT/Cable” optionat the top of the “Input select”menu grayed-out and unable to beselected?During “First time setup”, you indicated in ANT/Cable setup thatyou are using Cable or Satellite box and the box is connected toone of the TV’s AV inputs. In this case, the Antenna/Cable input isdeactivated to prevent unintentional switching into unused tuner. Tore-activate, press MENU, select SETUP and repeat “First time setup”.Some menu items are grayed-outand unable to be selected. Why?Depending on certain modes or the selected input, someoptions are not available. For example, Zoom adjustments areonly available when the FORMAT is changed to zoom mode.How do I reset my TV to all factorydefaults and settings?In the main menu, select “Setup”. Highlight “Reset to defaults”and press OK. Enter your password (if created earlier) orcreate a temporary new password. Select Yes to reset the TV.