Panasonic VL-VM701 Installation And Operating Instructions Manual

Also see for VL-VM101: Installation guide

Panasonic VL-VM701 Installation And Operating Instructions Manual Manual pdf 46 page image

6.1 Basic troubleshootingFor advanced troubleshooting, refer the information on the following web site.https://panasonic.net/cns/pcc/support/intercom/vl-vmIf the system does not operate correctly, particularly after installing or modifying the system, first check thefollowing points.R Power is supplied to each deviceR All cables are connected correctly and fully inserted into the terminals (see page 36 to 39)R The in/out connections between units are correct (see page 36 to 38)R The DIP switch settings for the lobby station are correct (see page 40)R The DIP switch settings for the distributor are correct (see page 41 to 42)Red lit or flashing indicators for the distributorIndicators lit or flashing in red indicate there is an error. See "4.8 Distributor POWER and ACCESS indicators(Page 43)" for more information.General issuesProblem Cause & Solution PageCalls are disconnected. R The call with higher priority was made by pressing a button onanother lobby station, causing the current call to bedisconnected.→ Wait and try again later.R The current call timed out and was disconnected.→ To conserve system resources, all calls time out and aredisconnected after a programmed amount of time.45Cannot monitor lobbystations from the mainmonitor.R Lobby stations connected to extension boxes may not be ableto be monitored from main monitors.R Another lobby station and the main monitor are on a call.38Cannot monitor lobbystations selected from themonitor list on the mainmonitor.R If the selected lobby station is connected to an extension box,it may not be able to be monitored from main monitors.38Main monitor display issuesImage from Display Cause & Solution PageLobby station R No image isdisplayed.R Images havepoor quality.R The cables are not correctly connected.→ Check cable connections and make sure that allcables are fully inserted into the terminals.R Power is not connected to all units.→ Check the power connection and connect power toall units.36, 39R “Doorphoneunavailable”is displayed.R It is displayed when calls from the lobby station aredisconnected.→ This is not a device malfunction. Wait for themessage to disappear from the display.R It is displayed when monitoring a lobby station whenanother main monitor is already on call with ormonitoring the lobby station.→ This is not a device malfunction. Either wait for themessage to disappear from the display or press theOFF button.–466. . Other information6. Other information

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