RingtoneProblem Cause & Solution PageThe ringtone for thedoorphone does notsound.R The ringtone volume is muted.→ Activate the sound for the ringtone. 921CallsProblem Cause & Solution PageSound cuts in/out orfades.R The area surrounding the main monitor, extension monitor, ordoorphone are noisy, causing the sound to cut out or fade.→ Try using the "Press-to-talk" mode.13Calls cannot be heardbecause of noise orfeedback.R Noise or feedback may occur when you are too close to the other party.→ Move away from the other party. -Your voice cannot beheard by the visitor butthe visitor’s voice can beheard.R You are using the "Press-to-talk" mode. ( is displayed on the mainmonitor/extension monitor.)→ When using the "Press-to-talk" mode, the visitor can hear yourvoice only while you are pressing M N.13OthersProblem Cause & Solution PageR “Demo mode” isdisplayed on thescreen.R The ringtone regularlysounds.R You cannot talk ormake calls.R The “Demo mode” feature is enabled.→ Set “Demo mode” to “Off”.22The product does notwork with correctoperations.The product does notwork properly.Perform the following operations.→ Press the MRESETN button on the side of the main monitor with apointed object. (Recorded images and configured settings are notaffected.)9The main monitor doesnot work properly.R Nothing is displayedon the monitor.R The ringtone does notsound.R Voices cannot beheard.R Check the power connection.–R If the power is connected, there may be a problem with the electricalwiring.→ Contact an authorised service centre.2611. Troubleshooting