Panasonic Toughbook CF-W5MWEZAJM Operating Instructions Manual

Also see for CF-W5 series: Supplementary guide Supplementary instructions Operating instructions Reference manual User manual

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Panasonic Toughbook CF-W5MWEZAJM Operating Instructions Manual Manual pdf 30 page image

30Getting StartedUseful InformationTroubleshootingAppendixHardware DiagnosticsIf the hardware installed in this computer is not operating properly, you can use the PC-Diagnostic Utility to determinewhether or not there is a problem.If the utility discovers a problem in the hardware, contact your technical support office.Hardware below can be checked using this utility. (Software cannot be checked.)z CPUz Memoryz Hard Diskz CD/DVD Drivez Video Controllerz Sound *1z Modemz LANz Wireless LAN *2z Wireless WAN *3z USBz PC Card Controllerz SD Card Controllerz Keyboardz Touch Pad*1 When the PC-Diagnostic Utility is running, a loud beep will sound, so do not use headphones at this time. (The beep will notsound if mute is using Windows.)*2 Only for model with wireless LAN*3 Only for model with wireless WANz When the video diagnostic check is running, the display may be distorted, and when the audio diagnostic check isrunning, sounds may be generated from the speaker. These are not malfunctions.NOTEz For the hard disk only, you can select standard diagnostic check or extended diagnostic check.When the PC-Diagnostic Utility starts up, it will run the standard diagnostic check.z We recommend that you use the touch pad for operations. When not using the touch pad, you can operate using theinternal keyboard instead.z If the touch pad does not operate properly, press Ctrl + Alt + Del to restart the computer, or slide the power switchto turn the power off, and then restart the PC-Diagnostic Utility.Run this utility using the default settings in the Setup Utility.If the Setup Utility or other settings will not allow a hardware to be executed, the hardware icon will be displayed in gray.1 Connect the AC adaptor, and turn on the wireless switch.During the diagnostic check, do not remove the AC adaptor, or attach any peripheral devices.2 Turn on or restart the computer, and press F2 while [Panasonic] boot screen is displayed.The Setup Utility starts up.z If the password is requested, enter the Supervisor Password.z If you are using the computer after changing the settings from the status at the time of purchase, we recom-mend that you make a note of the settings that are changed.3 Press F9.At the confirmation message, select [Yes] and press Enter.Hardware that can be checked using the PC-Diagnostic UtilityRegarding the PC-Diagnostic UtilityOperations Touch pad operations Internal keyboard operationsSelect icon Place the cursor above the icon Press Space and then press Î  Ï Ð( (close) cannot be selected)Click the icon Tap or click (right click cannot be used) Press Space above the iconComplete the PC- Diagnos-tic Utility and then restartthe computerClick (close) Press Ctrl + Alt + Del.Running the Diagnostic Check