26Getting StartedUseful InformationTroubleshootingAppendixHardware DiagnosticsIf it appears that the hardware installed in this computer is not operating properly, you can use the PC-Diagnostic Utilityto determine whether or not there is a problem.If the utility discovers a problem in the hardware, contact Panasonic Technical Support.Software cannot be checked using this utility. CPU Memory Hard Disk CD/DVD Drive Video Controller Sound *1 Modem LAN Wireless LAN *2 Bluetooth *3 USB PC Card Controller SD Card Controller Smart Card *4 Serial Port Keyboard Touch Pad*1 The beep will not sound if mute is using Windows.*2 Only for model with wireless LAN*3 Only for model with Bluetooth*4 Only for model with Smart Card slot When the video diagnostic check is running, the display may be distorted, and when the audio diagnostic check isrunning, sounds may be generated from the speaker. These are not malfunctions.NOTE For the hard disk and memory only, you can select standard diagnostic check or extended diagnostic check.When the PC-Diagnostic Utility starts up, it will run the standard diagnostic check. We recommend that you use the touch pad for operations. When not using the touch pad, you can operate using theinternal keyboard instead. If the touch pad does not operate properly, press Ctrl+Alt+Del to restart the computer, or press the power switchto turn the power off, and then restart the PC-Diagnostic Utility.Hardware that can be checked using the PC-Diagnostic UtilityRegarding the PC-Diagnostic UtilityOperations Touch pad operations Internal keyboard operationsSelect icon Place the cursor above the icon Press Space, and then press ( (close) cannot be selected)Click the icon Tap or click (right click cannot be used) Press Space above the iconComplete the PC-Diagnos-tics Utility and then restartthe computerClick (close) Press Ctrl+Alt+Del