80Troubleshooting (Advanced)You do not know the address map forIRQ, I/O port address, etc.z You can check with the following procedure.A Click (Start) - [Computer] - [System properties] - [DeviceManager].z A standard user needs to enter an administrator password.B Click [View] - [Resources by type].The device connected to the serial portdoes not work.z Check the connection.z The device driver may not work. Refer to the instruction manual of the device.z Do not connect two mouse devices simultaneously.z Set [Touch Pad] to [Disable] in the [Main] menu of the Setup Utility(Î page 65).z Set [Serial Port] to [Enable] in the [Advanced] menu of the Setup Utility(Î page 66).Cannot print. z Check the printer connection.z Turn on the printer.z The printer is not online.z No paper is in the printer tray or there is a paper jam.z Turn on the printer and connect it to the computer, and then restart the com-puter.z Check the network connection if the printer is connected via network.LAN transmission speed slows downnoticeably.Poor performance during data trans-mission via a PC Card (e.g., distortedvideo image when writing to a DVcamera using an IEEE1394 PC Card).Wireless LAN connection is cut.z Try the following settings.Click (Start) - [Control Panel] - [System and Maintenance] - [PowerOptions], and select [High performance], then close the window. Touch PadThe cursor does not work. z Connect the external mouse correctly.z Restart the computer using the keyboard.Press and press Î three times, and press Ï to select [Restart] and pressEnter.z If the computer does not respond to keyboard commands, read “No response”(Î page 82). Connecting Peripherals