Customer Service Contact (On-line or by Phone)Visit our web site at http://www.panasonic.com/helpor, http://www.panasonic.com/contactinfo forinformation about:Product Information and Operating AssistanceNearest Dealer or Service CenterParts and AccessoriesLiteratureCustomer ServiceYou can Call Us Directly at:1-800-211-PANA (1-800-211-7262)Monday – Friday 9am to 9pm ESTSaturday – Sunday 10am to 7pm ESTAsk the chef:www.panasonic.com/Ask-The-ChefSA090132POPSstep5step6enjoy!Insert power plug.Press “Menu Select” for cooking method.A. White, Brown, Sticky or “Quick Cook”, or “Slow Cook”, etc.(see manual for explanation of Quick Cook)B. The “Start” lamp will light.Press “Start” to start the cooking process.Note: Timer can be set up to 24 hours in advance.After water is absorbed the remaining time to finishwill be shown.When the buzzer sounds, the rice is ready.A. Stir and loosen rice immediately.B. Rice cooker will automatically switch to “Keep Warm” mode.C. “Keep Warm” mode can be turned On/ Off manually.D. Fluff rice with a fork prior to serving.DramatizationMake sure you remove all packing material from the unit.Discard the protective paper sheet found under the pan.Keep the Operating Instructions Manual and otherdocumentation in a place easily accessible.Thank you for your purchase of a Panasonic Automatic RiceCooker. Before using your rice cooker, follow these quick steps.IMPORTANT: For complete directions, please refer to the OperatingInstructions Manual and make sure to write down in the OperatingInstructions Manual the serial number located on the unitset-up guideInitial Set-UpA IncludedAccessories:Measuring cupRice ScoopSteam Basket*Detachable Power CordOperating Instructions Manual*(not included with SR-DG182 andnot required when cooking rice)If any of these items are missing contactus ‘On-line or by phone’ by following theinformation ‘Customer Service Contact’found on the back page.*not included with SR-DG182