20TROUBLESHOOTINGPlease check the following points before arranging for service.ProblemThe appliance does not turn on.Cause and Action The plug is loose in the outlet.Æ Plug in firmly into the outlet.wThe appliance suddenly stopsduring operation. The circuit breaker protection is activated. (Refer to page 7)• Too much ingredients were inserted.Æ Remove the excess ingredients and ensure that the amountused is as stated.• Large chunks or hard ingredients were used.Æ Ensure that the ingredients are cut into the stated sizes. Donot use hard ingredients such as frozen foods or highlydense solids. The safety lock was triggered. (Refer to page 8)• Abnormal vibration during operation may offset the safetylock engagement.Æ Ensure that the ingredients used and the amount are asstated.Æ Lock the Bowl Lid or Citrus Strainer onto the Bowl firmly,and ensure that the Bowl, Blender Unit, or Dry Mill Unit islocked firmly onto the Motor Housing.wThe appliance does not operateeven when the Rotary Switch isactivated. The Bowl, Blender Unit or Dry Mill Unit is not properly lockedonto the Motor Housing.Æ Ensure that the triangle mark on the attachments arealigned with the rectangular mark on the Motor Housing asseen in page 9. The Bowl Lid or Citrus Strainer is not fully locked onto theBowl.Æ Fully secure the Bowl Lid or Citrus Strainer onto the Bowl. The ingredients are jammed.Æ Remove the ingredients carefully and ensure that theamount used is as stated.wThere is abnormal vibration andnoise during operation. The appliance is not placed on a clean and smooth surface.Æ The Rubber Foot is only effective when placed on a clean,smooth and flat surface. The ingredients used for processing is either too much or toohard.Æ Ensure that the ingredients used are as stated, reduce theingredients if it is over the stated amount.wThe texture and consistency ofthe processed ingredients didnot turn out well. The maximum ingredient amount and processing duration aremeant to serve as a guideline, lesser ingredient amount anddifferent ingredients will affect the performance.Æ Process the ingredients with a suitable duration till thedesired texture and consistency.w