TroubleshootingProblem Possible Cause SolutionThe handset does notwork.The battery is drained. Charge the battery fully.For details, see "Charging theBatteries" on Page 95.The power is off. R Turn it on.For details, see "Location ofControls" on Page 20.R Re-insert the battery, and thenset the handset on the charger.For details, see "BatteryInstallation" on Page 95, and"Charging the Batteries" onPage 95.The handset/desk phonedoes not ring.Ringer volume is set to "Off".(If the ringer volume is set to"Off", is displayed.)Adjust the ringer volume level.See "Adjusting the Volume" onPage 50.Silent Mode is on.(If Silent Mode is on, the iconis displayed.)Turn off Silent Mode.For details, see "Silent Mode" onPage 64.It is difficult to have aconversation when inHands-free mode.The microphone is facing thewrong direction or is obstructedduring the conversation.The front of the handset shouldface you, and the microphoneshould not be covered.For details, see "Location ofControls" on Page 20.You cannot make/receivea call.The handset is out of range, orthe base unit is busy.Move closer to the base unit or tryagain later.The radio channel is busy, or aradio communication erroroccurred.Try again later.You cannot dial. The number that you dialed isrestricted by your phonesystem.Consult your administrator or yourphone system dealer/serviceprovider.Key lock mode is on. To cancel the mode, press andhold for about 2 seconds.For details, see "Key Lock" onPage 53.The radio channel is busy or aradio communication erroroccurred.Try again later.123Appendix