– 5 –Frequently asked questionsQuestion Cause/solutionWhy is w flashing? L The handset is too far from the base unit. Movecloser.L The base unit’s AC adaptor is not connected.Check the connections.L You are using the handset or base unit in an areawith high electrical interference. Re-position thebase unit and use the handset away from sourcesof interference.L The handset is not registered to the base unit.Register it (page 7).Why is the handset displayblank or goes dark when ona call?L The handset is in screen saver mode. Activate thehandset display again by:– pressing {<} or {>} when on a call.– pressing {ih} at all other times.L “LCD Dimming” is set to “Off” while on charge.Change the setting.What should I do when thehandset does not turn on?L Make sure the batteries are installed correctly.L Fully charge the batteries.L Clean the charge contacts and charge again.How long is the batteryoperating time?L When you are using fully-charged Ni-MH batteries(supplied batteries);In continuous use: 14 hours max.Not in use (standby): 240 hours (10 days) max.L It is normal for batteries not to reach full capacityat the initial charge. Maximum batteryperformance is reached after a few completecycles of charge/discharge (use).L Actual battery performance depends on acombination of how often the handset is in useand how often it is not in use (standby).Can I keep the handset onthe base unit or chargerwhen I am not using it?L Even after the handset is fully charged, thehandset can be left on the base unit or chargerwithout any ill effect on the batteries.When should I replace thebatteries?L If the batteries are fully charged until 1 isdisplayed, but 3 is displayed after a few calls,replace the batteries with new ones.What is a PIN? L The PIN is a 4-digit number that must be enteredin order to change certain base unit settings. Thedefault PIN is “0000”.TG8011E(e)_QG.fm Page 5 Thursday, June 4, 2009 11:26 AM