5.1 TroubleshootingAppendix 191A reorder tone is audible or"Restricted" is displayed.• The telephone is locked.Unlock your telephone. ( 2.5.3 Preventing OtherPeople from Making Outside Calls from Your Telephone(Electronic Station Lockout), 3.1.2 Changing theSettings)• Toll restriction is activated.Consult your manager or dealer.• An account code is required. ( 2.2.5 Callingwithout Restrictions, 4.1.4 Charge Fee Management[Pre-assigned extension only])I cannot make an outside call usingthe One-Touch Dialling button orspeed dialling.• A line access number was not stored.A line access number is required for outside calls. (2.2.1 Basic Calling, Refer to "Storing the names andnumbers for station speed dialling" in 2.9.4 Using theKX-T7433, KX-T7436 or KX-T7235, 4.1.3 Customisingthe Buttons)I cannot remember the featurenumbers.Ask your dealer to change the feature numbers foreasier use.While talking to an outside party, theline is disconnected.• The time limit has run out. ( 2.4.3 Transferring aCall 2.4.5 Three-party Conversation)Consult your dealer to extend the time, if necessary.Redialling does not function. • The stored number was more than 24 digits or anextension number. ( 2.2.3 Redial)I cannot access computer services,banking-by-phone, etc.• A tone signal is required. ( 2.2.6 Changing the Mode)The personal computer and facsimilecommunication failed.• An indication tone may have interruptedcommunication.( 2.7.8 Protecting Your Line againstIndication Tones (Data Line Security))I do not want to show myidentification number to the calling orcalled party's telephone.Consult your manager or dealer.I cannot send a call waiting tone to thedialled extension.• The other party has not set the Call Waiting feature.( 2.2.4 When the Dialled Line is Busy or There is NoAnswer, 2.4.4 Answering a Call Waiting,2.7.3 Receiving a Call Waiting (Call Waiting / Off-HookCall Announcement [OHCA] / Whisper OHCA))• The other party has set Data Line Security.( 2.7.8 Protecting Your Line against Indication Tones(Data Line Security))I forgot the lock code / Live CallScreening Password.Ask the Operator or manager to assist you.( 3.1.2 Changing the Settings)The background music startedsuddenly.Turn off the music.( 2.7.7 Turning on the Background Music,3.2.2 Turning on the External Background Music)Problem Remedy
