39RQT7429 Troubleshooting guidePicture abnormal or un-viewable PageProgressive videoListening to the radioTelevision operationUnit displaysTelevision displaysPicture distorted. ≥Ensure that the unit is connected directly to the television, and is not connected through a videocassette recorder.12Picture size doesn’t fit thescreen.≥Change “TV Aspect” in “Video” tab.≥Use the television to change the aspect. If your television does not have that function, change“4:3 Aspect” in Display Menu.≥Change the Zoom setting.242318The television may displayincorrectly or colors appearfaded.≥The unit and television are using different video systems.[Southeast\Asia] Use a multi-system or NTSC television.[Others] Use a multi-system or PAL television.≥The system used on the disc does not match your television.– PAL discs cannot be correctly viewed on an NTSC television.– This unit can convert NTSC signals to PAL 60 for viewing on a PAL television (“NTSC DiscOutput” in “Video” tab).——24Menu not displayed correctly. ≥Restore the zoom ratio to a1.00.≥Set “Subtitle Position” in Display Menu to “0”.≥Set “4:3 Aspect” in Display Menu to “Normal”.182323Auto zoom function does notwork well.≥Turn off TV’s zoom function.≥Use the other preset aspect ratios or manual adjustment.≥Zoom function may not work well, especially in dark scenes and may not work depending on thetype of disc.—18—The picture on the televisiondisappears or stripes appear onthe screen.≥Mobile telephone chargers can cause some disturbance.≥If you are using a TV indoor antenna, change to an outdoor antenna.≥The television antenna wire is too close to the unit. Separate the antenna wire of the televisionfrom the unit.—27—There is ghosting whenprogressive output is on.≥Change “Video Output Mode” in Picture Menu to “480I”. This problem is caused by the editingmethod or material used on DVD-Video, but should be corrected if you use interlace output.23Pictures not in progressiveoutput.≥When playing NTSC discs, press [PROGRESSIVE] on the main unit so “PROG.” is displayed.Or select “480P” in “Video Output Mode” in Picture Menu.≥If the unit is connected to the television through VIDEO OUT, S-VIDEO and SCART, output willbe interlace.17, 2312Noise is heard.“ST” flickers or doesn’t light.Sound is distorted.≥Adjust the position of the FM or AM antenna.≥Use an outdoor antenna.—27A beat sound is heard. ≥Turn the television off or move it away from the unit. —A low hum is heard during AMbroadcasts.≥Separate the antenna from other cables. —Cannot operate the TV. ≥Press [TV] first to operate the television.[HT878] [HT870]≥Check the remote control code for the TV manufacturer.—33The display is dark. ≥Select “Bright” in “FL Dimmer” in “Others” tab. 25“NO PLAY” ≥You inserted a disc which the unit cannot play; insert one it can.≥You inserted a blank disc.15—“NO DISC” ≥You haven’t inserted a disc; insert one.≥You haven’t inserted the disc correctly; insert it correctly.—16“F61” ≥Check and correct the speaker cord connections.If this does not fix the problem, there is a power supply problem. Consult the dealer.5, 6,10,11“DVD U11” ≥Disc is dirty. Wipe it clean. 15“ERROR” ≥Incorrect operation performed. Read the instructions and try again. —“DVD H∑∑”∑∑ stands for a number.≥Trouble may have occurred. The number following “H” depends on the status of the unit. Turnthe unit off and then back to ON. Alternatively, turn the unit off, disconnect the AC mains lead,and then reconnect it.≥If the service numbers fail to clear, note the service number and contact a qualified serviceperson.——“/” ≥The operation is prohibited by the unit or disc. —“Cannot display group xx,content xx”≥You are trying to display incompatible contents. —“This disc may not be played inyour region”≥You can only play DVD-Video if their region number is the same or includes the same regionnumber as the unit or if the DVD-Video is marked “ALL”. Confirm the region number for the uniton the rear panel.CoverNo on-screen display. ≥Select “On” in “On-Screen Messages” in “Display” tab. 25