Panasonic CF-52 Series Reference Manual

Also see for CF-52 Series: Supplementary guide Supplementary guide Supplementary instructions Getting started guide Supplementary instructions

Panasonic CF-52 Series Reference Manual Manual pdf 100 page image

100Troubleshooting (Advanced)Accessing [File Safe] after ProtectorSuite QL uninstallation.z [File Safe] data can be accessed only using Protector Suite QL. If youaccidentally uninstalled Protector Suite QL, you have to reinstall it. If passportdata was not removed during uninstallation, everything will work automaticallyincluding [File Safe]. If the passport data was removed during uninstallation the[File Safe] will recognize that the installation was changed and will offer to usethe backup password, instead.Accessing [File Safe] after computercrash.z If you have an exported passport, import it now so you can access [File Safe]directly using fingerprints. Otherwise you can access [File Safe] using the [FileSafe] backup password: [File Safe] will recognize that the installation waschanged and will offer to use the backup password, instead.Removing data from the reader. z When enrollment to the device is used, passport data is stored to the device. Toremove it, go to the [Delete] passport wizard and delete existing passports, andthen use the [Fingerprint Storage Inspector] to remove remaining fingerprints(e.g. left over from previous installations).z In convenient mode, the [Fingerprint Storage Inspector] does not allow deletingthe last fingerprint for an existing passport and only user’s own fingerprints canbe deleted. Therefore it is necessary to delete passports first. Fast User Switching FunctionSome applications do not work prop-erly.z When switching to a different user with the Fast User Switching function, thefollowing problems may occur.• Some applications may not work properly.• Key combination with Fn may not work.• The display settings may not be possible.• A serial mouse may not work.• Personal Secure Drive function Security Platform (TPM) may not work.• The B’s CLiP icon does not appear on the notification area and disc writing isnot possible.• Wireless LAN cannot be used.• Bluetooth cannot be used.In these cases, log off all users without using Fast User Switching function andperform the operation once more. If the problem persists, restart the computer. Fingerprint Reader (only for model with Fingerprint Reader)