29 TroubleshootingHardware DiagnosticsIf it appears that the hardware installed in this computer is not operating properly, you can use the PC-Diagnostic Utilityto determine whether or not there is a problem.If the utility discovers a problem in the hardware, contact Panasonic Technical Support.Hardware that can be checked using the PC-Diagnostic UtilitySoftware cannot be checked using this utility.z CPUz Memoryz Hard Diskz CD/DVD Drivez Video Controllerz Sound *1z Modemz LANz Wireless LAN *2z Wireless WAN *3z Bluetooth *4z GPS*5z USBz IEEE 1394z PC Card Controllerz SD Card Controllerz Smart Card *6z Serial Portz Keyboardz Touch Padz Touchscreen *7*1 When the diagnostic utility is running, a loud beep will sound, so do not use headphones at this time. (The beep willnot sound if mute is using Windows.)*2 Only for model with wireless LAN*3 Only for model with wireless WAN*4 Only for model with Bluetooth*5 Only for model with GPS*6 Only for model with Smart Card*7 Only for model with TouchscreenRegarding the PC-Diagnostic UtilityNOTEz Run this utility using the default settings in the Setup Utility. If the Setup Utility or other settings will not allow a hard-ware to be executed, the hardware icon will be displayed in gray.z For the hard disk and memory only, you can select standard diagnostic check or extended diagnostic check.z When the PC-Diagnostic Utility starts up, it will run the standard diagnostic check. The extended diagnostic check ismore detailed, and so requires a longer period of time to run.When the video diagnostic check is running, the display may be distorted, and when the audio diagnostic check isrunning, sounds may be generated from the speakers. These are not malfunctions.z You can check the status of the diagnostic check by the display color (A) on the left side of the hardware icon.y Aqua: Not running diagnostic checky Alternating blue and yellow: Currently running diagnostic check. The interval of the alternating colors dif-fers depending on the type of diagnostic check currently running.During memory diagnostic check, the display may freeze for a long period of time. Wait until the processis complete.y Green: No problems discoveredy Red: Problems discoveredA