25 TroubleshootingReinstalling SoftwareBefore ReinstallationPreparingYou will need the Product Recovery CD-ROM and the BACKUP DISK (e.g., FIRSTAID FD) you made earlier. ( page 12)Reinstalling1 Turn the computer off and set the optional CD-ROM/DVD-ROM drive in the multimedia pocket, and then turn thecomputer on.2 When the message [Press to enter SETUP] is dis-played, press F2 and then run the Setup Utility.If the password has been set, enter the Supervisor Pass-word.3 Write down all of the contents of the Setup Utility andthen press F9 .At the confirmation message, select [Yes] and pressEnter .4 Select [Boot] menu, press / and F5 / F6 until[CD/DVD Drive] is at the top of the [Boot] menu and[Floppy Drive] is the next position.5 Set the Product Recovery CD-ROM* in the CD-ROM/DVD-ROM drive.*Windows 2000:Product Recovery CD-ROM 16 Press F10 .At the confirmation message, select [Yes] and pressEnter . The computer will reboot, and this screen shouldappear.If data on your hard disk is compressed, the data shouldbe uncompressed.ImportantSave all important data. If reinstallation is carried out, all data existing prior to the installation will be lost. The reinstal-lation will return the computer to close to the conditions at time of purchase.Before the reinstallation procedure, remove all peripherals (except for the CD-ROM/DVD-ROM drive and the floppydisk drive).Be sure the AC adaptor is connected until the reinstallation procedure is completed.If you have not created the BACKUP DISK, you can create by selecting [Create BACKUP DISK] in [Start] -[Programs] - [Panasonic]. If you can not create this disk, contact Panasonic Technical Support.-------------------------------------------------Select the number-------------------------------------------------1. Restore the whole HDD to factory default2. Restore the drive C to factory default3. End8 At the confirmation message , press Y .The operation of reinstallation for the hard disk starts au-tomatically. (The operations take about one hour.)Windows 98 Windows NT1 After the “restore” procedure completes, a message willbe displayed. Remove the Product Recovery CD-ROM,then close the tray.2 Turn the computer off and remove the CD-ROM/DVD-ROM drive.3 Set the floppy disk drive in the multimedia pocket, putthe FIRSTAID FD into the floppy disk drive, turn thecomputer on.Follow the on-screen instructions.NOTECAUTIONWindows 2000To reinstall Windows 2000 to the first partition to fac-tory default:Select [2. Restore Windows 2000 to the first partition].In such cases, the initial partition size must be 4GB or more of the hard disk size. Reinstallationcannot be performed with a small partition size.If "The program has detected an error 110 on the par-tition starting at sector xxxxxxxx on disk1." is dis-played, select [Yes].NOTEWindows NTWindows 20007 Make a selection from the menu.To restore all contents of the hard disk to factory de-fault, including the partition setting(s):Select [1. Restore the whole HDD to factory default].Windows 98To restore the hard disk (C drive) to factory default,excluding the partition setting(s):Select [2. Restore the drive C to factory default].-------------------------------------------------Select the number-------------------------------------------------1. Restore the whole HDD to factory default2. End-------------------------------------------------Select the number-------------------------------------------------1. Restore the whole HDD to factory default2. Restore Windows2000 to the first partition3. End (To next page)Windows 98The optional CD-ROM / DVD-ROM drive (Confirm the latest information on optional products in catalogs, etc.) is requiredfor the following reinstallation procedure. Mount the CD-ROM / DVD-ROM drive in the multimedia pocket. (Refer to theoperating instructions of the CD-ROM / DVD-ROM drive for details.)
